Behavior-Triggered SMS Campaigns

Timing is everything. Sending a discount code at random is spam. Sending it 5 minutes after a user abandons their cart is helpful.

How it Works

With our new behavior-triggered engine, you can set up logic based on user actions directly from your spreadsheet or connected apps.

Examples

  • Abandoned Cart: Trigger an SMS with a 10% coupon 1 hour after a cart is abandoned.
  • Post-Purchase: Send a "How was your delivery?" text 24 hours after the delivery status is marked "Delivered".
  • Re-engagement: If a user hasn't logged in for 30 days, send a "We miss you" text.

This level of automation ensures your brand is always top-of-mind without being intrusive.

Check out our Roadmap for more details on implementation.